Bixlers® Best-In-The-Business Guarantee

All Bixlers® jewelry is covered by our Best-In-The-Business Lifetime Guarantee for one year. As a valued customer, we are pleased to offer you a comprehensive suite of benefits that comes standard with every purchase.


Bixlers offers various care and repair services such as extended warranties, watch repair, ring resizing and maintenance, lifetime diamond replacement commitment and appraisals to ensure we provide service throughout the life of your product purchase. We also offer full recycling and buyback solutions to ensure the safe and sustainable disposal of unwanted pieces.


Our Extended Care Plan is an entirely optional suite of guarantees that enhances your existing coverage. These enhancements ensure that your jewelry will stay in like-new condition for as long as you own it as well as broadens the conditions under which your diamonds are covered in case of loss and/or accidental damage. (6)(2)

Bixlers does not buy jewelry from vendors. Your jewelry is designed, crafted, and refurbished in our very own North American atelier by master craftspeople. The cost of the Extended Care Plan is $15 for 2 years of coverage if the item is priced less than $500, or 2% of the purchase price per year (before sales tax) for all other purchases. To maintain lifetime coverage, the plan must be renewed every 2 years without interruption. (8)


For guarantees and services to be in effect, your jewelry or watch must be inspected by Bixlers twice a year without interruption. Recommended maintenance must be performed by Bixlers only. Bixlers retains the sole right to determine whether your jewelry qualifies for coverage and whether it is best to repair or remanufacture jewelry covered under this plan, which could take up to 45 days. Guarantees and services are not transferable.